Users Overview

Kochava provides a flexible account system which gives customers the granular control needed to manage team members’ access, permissions and settings across your portfolio of applications.


Create a User Account

  1. Log in to Kochava.
  2. Select the desired Account.
  3. Select Account Options > Users.
  4.  

 

  1. Click Add a User.
  2. Enter the Username.
  3. Enter the users Name.
  4. Enter the user Email.
  5. Enter a Password.
  6. Enter the same Password into the Confirm field.
  7. NOTE: The password field is required to contain a upper and lower case letters, numbers and symbols.

  8. Select any Groups the user will belong to.
  9. Select the Time Zone.
  10. NOTE: The selected Time Zone will be utilized as the default setting when interfacing within Analytics and Reporting.

  11. Select the default Currency.
  12. NOTE: The selected Currency will be utilized as default setting when interfacing with the Kochava dashboard.

  13. Click Submit.
  14.  

    New User Settings
    A. Selected Time Zone will be utilized within Reporting and Analytics.
    B. Selected Currency will be displayed within the Kochava dashboard only.


Editing User Settings

NOTE: A user’s general settings may be viewed by clicking on the User expand button.

  1. Locate the desired User.
  2. Select User Tools > Edit.
  3. Update settings as needed.
  4.  

    Edit User Settings


Associate a User

Users from different accounts may be associated with a different account. This feature is currently only available for Kochava employees. If you need a user to be disassociated from your account please contact your Client Success Managers.


Disassociate a User Account

This feature is currently only available for Kochava employees. If you need a user to be disassociated from your account please contact your Client Success Managers.

 
 

Last Modified: Jan 10, 2024 at 9:16 am