Kochava provides a flexible account system which gives customers the granular control needed to manage team members’ access, permissions and settings across your portfolio of applications.
Create a Member Account
- Log in to Kochava.
- Select the desired Account.
- Select Account Options > Members.
Feature Note: To add this menu item to your Favorites Menu, select the “+” sign that appears when you hover over the menu. The Features Menu provides quick access to your most frequently visited areas of the Kochava UI.
- Click + Add a Member.
- Enter the user’s Full Name.
- Enter the user’s User Name.
- Enter the user’s Email Address.
- Enter a Password.
- Enter the same Password into the Confirm field.
NOTE: The password field is required to contain a upper and lower case letters, numbers and symbols.
- Select any Groups the user will belong to.
- Select the Time Zone.
NOTE: The selected Time Zone will be utilized as the default setting when interfacing within Analytics and Reporting.
- Select the default Currency.
NOTE: The selected Currency will be utilized as default setting when interfacing with the Kochava dashboard.
- Click Save.
Editing User Settings
NOTE: A user’s general settings may be viewed by clicking on the User expand button.
- Locate the desired User.
- Select Actions > Edit.
- Update settings as needed.
- Click Save.
CAUTION: A user can be deactivated by toggling On Deactivated. This will prevent a user from logging into the system, however the API key that was created when the user was added will still be active. In order to deactivate the API key, contact your Customer Success Management Team.
Associate a User
Users from different accounts may be associated with a different account. This feature is currently only available for Kochava employees. If you need a user to be disassociated from your account please contact your Client Success Managers.
Disassociate a User Account
This feature is currently only available for Kochava employees. If you need a user to be disassociated from your account please contact your Client Success Managers.