Kochava provides a flexible account system which gives customers the granular control needed to manage team members’ access, permissions and settings across your portfolio of applications.
Create a User Account
- Log in to Kochava.
- Select Account Options>Users.
- Click Add a User.
- Enter the Username.
- Enter the users Name.
- Enter the user Email.
- Enter a Password.
- Enter the same Password into the Confirm field.
- Select any Groups the user will belong to.
- Select the Time Zone.
- Select the default Language.
- Select the default Currency.
- Click Submit.
NOTE: The password field is required to contain a upper and lower case letters, numbers and symbols.
NOTE: The selected Time Zone will be utilized as the default setting when interfacing within Analytics and Reporting.
NOTE: The Language select feature is still currently under development and will be available shortly.
NOTE: The selected Language and Currency will be utilized as default settings when interfacing with the Kochava dashboard.
A. Selected Time Zone will be utilized within Reporting and Analytics.
B. Selected Language will be displayed within the Kochava dashboard only.
C. Selected Currency will be displayed within the Kochava dashboard only.
Editing User Settings
NOTE: A user’s general settings may be viewed by clicking on the User expand button.
NOTE: Depending on the administrative level, updating other user’s settings may not be possible. A user will always be able to update their own settings.
Associate a User
Users from different accounts may be associated with a different account. This feature is currently only available for Kochava employees. If you need a user to be disassociated from your account please contact your Client Success Managers.
Disassociate a User Account
This feature is currently only available for Kochava employees. If you need a user to be disassociated from your account please contact your Client Success Managers.