Users Overview


Kochava provides a flexible account system which gives customers the granular control needed to manage team members’ access, permissions and settings across your portfolio of applications.


Create a User Account

  1. Log in to Kochava.
  2. Select Account Options>Users.
  3.  

    AccountOptionsUsersHD

     

  4. Click Add a User.
  5. Enter the Username.
  6. Enter the users Name.
  7. Enter the user Email.
  8. Enter a Password.
  9. Enter the same Password into the Confirm field.
  10.  

    NOTE: The password field is required to contain a upper and lower case letters, numbers and symbols.

     

  11. Select any Groups the user will belong to.
  12. Select the Time Zone.
  13.  

    NOTE: The selected Time Zone will be utilized as the default setting when interfacing within Analytics and Reporting.

     

  14. Select the default Language.
  15. a. Chinese
    b. English
    c. German
    d. Japanese
    e. Korean
    f. Spanish

  16. Select the default Currency.
  17.  

    NOTE: The Language select feature is still currently under development and will be available shortly.

    NOTE: The selected Language and Currency will be utilized as default settings when interfacing with the Kochava dashboard.

     

  18. Click Submit.
  19.  

    usersnewuserssettingshd

    A. Selected Time Zone will be utilized within Reporting and Analytics.
    B. Selected Language will be displayed within the Kochava dashboard only.
    C. Selected Currency will be displayed within the Kochava dashboard only.


Editing User Settings

NOTE: A user’s general settings may be viewed by clicking on the User expand button.

NOTE: Depending on the administrative level, updating other user’s settings may not be possible. A user will always be able to update their own settings.

 

  1. Locate the desired User.
  2. Select User Tools>Edit.
  3. Update settings as needed.
  4.  

    UsersEditUserSettingsHD


Associate a User

Users from different accounts may be associated with a different account. This feature is currently only available for Kochava employees. If you need a user to be disassociated from your account please contact an account manager.


Disassociate a User Account

This feature is currently only available for Kochava employees. If you need a user to be disassociated from your account please contact an account manager.

 
 

Last Modified: May 18, 2017 at 3:15 pm