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Scrubbing a Device ID

Feature Summary: The following document defines the process for scrubbing a device identifier from the Kochava system.

 

NOTE: By following this procedure and entering a Device ID, this tool will remove all record of that device from the Kochava reconciliation engine.

 

Data Needed Before Beginning Process:

  • Target App
  • Device ID Type
  • Device ID

 

Use Cases for Scrubbing a Device ID from Kochava:

  • Testing a Click-to-Install conversion tracking is complete.

Scrubbing the Device ID

  1. Log in to Kochava.
  2. Select the desired Account.
  3. Select Account Options > Device Scrub.
  4.  

 

  • Click Scrub a Device ID.
  • Select the Target App.
  • Select the Device ID Type.
  • NOTE: Typically the Device ID Type will be either IDFA (iOS) or ADID (Android).

  • Enter the Device ID.
  • Click Submit.
  •  

     

    NOTE: If the Target App, Device ID Type and Device ID correspond to a device on record, the device ID will be scrubbed.

     

    A. Device Successfully Scrubbed

    NOTE: If either the Target App, Device ID Type or Device ID is incorrect an error message will be displayed.

     

    A. Device Not Successfully Scrubbed

     
     

    Last Modified: Dec 15, 2021 at 12:03 pm