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Scrubbing a Device ID


Feature Summary: The following document defines the process for scrubbing a device identifier from the Kochava system.

 

NOTE: By following this procedure and entering a Device ID, this tool will remove all record of that device from the Kochava reconciliation engine.

 

Data Needed Before Beginning Process:

  • Target App
  • Device ID Type
  • Device ID

 

Use Cases for Scrubbing a Device ID from Kochava:

  • Testing a Click-to-Install conversion tracking is complete.

Scrubbing the Device ID

  1. Log in to Kochava.
  2. Select the desired Account.
  3. Select Account Options > Devices.
  4.  

     

  5. Click Scrub a Device ID.
  6. Select the Target App.
  7. Select the Device ID Type.
  8. NOTE: Typically the Device ID Type will be either IDFA (iOS) or ADID (Android).

  9. Enter the Device ID.
  10. Click Submit.

 

 

NOTE: If the Target App, Device ID Type and Device ID correspond to a device on record, the device ID will be scrubbed.

 

A. Device Successfully Scrubbed

NOTE: If either the Target App, Device ID Type or Device ID is incorrect an error message will be displayed.

 

A. Device Not Successfully Scrubbed

 
 

Last Modified: Aug 5, 2019 at 3:27 pm