The Analytics Retention (Advanced) page provides a visualization of the retention of installs, RPU (Revenue per User), revenue, and events for a selected time frame. Retention (Advanced) provides quick access to organize retention intervals by cohorts and custom milestones. Data within retention can also be calculated utilizing the Classic or Range approaches providing data calculations to answer any question that may exist.
- Log in to Kochava.
- Select the desired Account and App.
- Select Analytics > Retention (Advanced).
Analytics Page Tools
For more information about the tools that can be used on the Analytics page such as date range, filters, sharing the page and exporting device ID, refer to our Analytics Page Tools support documentation.
Retention (Advanced) Chart Overview
The retention chart is divided into two main sections, the metrics and date interval displayed and the graphic display of retention in either Grid or Heatwave mode.
Clicking on any of the specific days within the retention chart will display the Active Users, Percentage of users Retained, Revenue, Revenue per User, Events, Events per User, Sessions and Sessions per User.
NOTE: When leveraging cross app functionality, the retention data for all apps within the App Name filter will be displayed. Retention data may be displayed for each app by utilizing the split by feature. For more information on viewing retention data by app, refer to the Retention Organization section. For more information about adding apps using the filter feature, refer to our Analytics Page Tools support documentation.
NOTE: Days within the retention chart that do not have any data will be displayed as an empty box within the Grid display or a gap within the Heatwave mode.
A. Cohort Date, refer to Analytics Page Tools support documentation for more details.
B. Metric and Date interval selections
C. Graphic display of Retention data
D. Specific date data
NOTE: Data within the graphic display is color-coordinated. The darker the color represents the higher the retention rate.
Retention data can be organized in many different ways in order to assist in the optimization of data visualization.
- From the Split By drop-down menu, Select one of the following:
- Device Carrier Name
- Device Language
- Device Network Conn Type
- Device Orientation
- Device Os
- Device Os Version
- Device Type
- Device Version
- Install Campaign
- Install Creative
- Install Matched By
- Install Network Name
- Install Site
- Install Tracker
- Matched To
- Matched By
- Network Name
- Network Id
- Network Key
- Partner Ad Group ID
- Partner Ad Group Name
- Partner Campaign Id
- Partner Campaign Name
- Partner Keyword
- Partner Platform
- Traffic Verification
NOTE: In order to use the App split by feature, the desired apps must be added utilizing the filter feature. For more information about adding apps using the filter feature, refer to our Analytics Page Tools support documentation.
NOTE: The post-install events that are available within this section of the Split By menu are determined by the events setup for tracking. For more information about creating and configuring events, refer to our Post-Install Event Creation and Configuration support documentation.
NOTE: For more information about how the Partner fields map to SAN metadata, please refer to our SAN Networks Campaign Data Mapping support documentation.
A. Primary Metric Selected (Active Users)
B. Secondary Metric Selected (Revenue)
- Select a Cohort Date Quick-Select. (optional)
- Select Interval. (optional)
- 1 Day
- 7 Days
- 30 Days
NOTE: 1 Day = The initial day selected in Cohort Date, 3 Day = The initial day selected in Cohort Date + 2 previous days, 7 Days = The initial day selected in Cohort Date + 6 previous days.
NOTE: The Cohort Date Quick-Select option overrides the primary Cohort Date based on the interval and number of segments that are selected.
NOTE: When Interval > Custom is selected Custom Interval Milestones become available allowing the display of specifically selected days of data to be displayed.
The data that is being displayed within the Analytics Retention page can be viewed in different formats and using different models. Data can be shown in two different forms, grid format or heatwave format, and the data can also be shown calculated using the classic data model or the range data model.
- Select Model.
- Select Chart Mode.