Kochava-Certified Postbacks allow Kochava users to send a realtime feed of installs and in-app events to a Kochava-Certified partner. The endpoints and parameters included in these postbacks are defined within the integration, and managed by Kochava in conjunction with each specific partner. The Kochava-Certified Postback is the easiest way to establish a postback and should be used as the default method.
NOTE: Within Kochava, it is possible to create custom postbacks. For more information on creating a custom postback, refer to our Create a Custom Postbacks support document.
Create a New Postback Configuration
- Log in to Kochava.
- Navigate to the desired app.
- Select App Tools>Partner Configuration.
- Click Add a Configuration.
- Select Network Partner.
- Click Go.
A. Select a Network Partner
- For an Install Event Postback, Click Install>Postback Tools>Edit.
- For Active Events, locate the desired event and Click Edit Postback.
- Enter the Package Name (Android) or Bundle ID (iOS).
- Select a Delivery Delay.
- Select Retry Attempts.
- Select the Delivery Method.
- Click Save.
A. Click to edit Install Postback
B. Locate to desired Event and Click Edit Postback.
NOTE: The custom Postback settings are dependent on the network selected. For more information about the custom settings for specific networks, contact an account manager.
NOTE: The Package name is easily located in the URL of the app on the Google Play store. (id=com.packagename)
NOTE: The Bundle ID must be obtained from the app developer, the app manager or the Apple Store. For more information, refer to our Locating the Apple Bundle ID support document.
NOTE: The Delivery Delay determines whether the postback is delivered in realtime or if there is an intentional delay before delivery. Delivery Delay can be set from 30 seconds to up to 10 minutes.
A. Realtime to 10 Minute Delay
NOTE: The Retry Attempts determines the number of times Kochava will attempt to redeliver an event postback upon posting failure. Retry Attempts can be set from Do Not Retry to up to 10 attempts.
A. Do Not Retry to 10 Attempts
NOTE: The Delivery Method determines whether the partner will receive all events/installs or only those for which they have won attribution.
A. All or Network Only
NOTE: Updates to Kochava-Certified Postback will automatically take affect for the currently-configured postbacks.
Network Specific Fields
Network Specific fields contain data that is required for postbacks to be properly sent to network partners based on the desired delivery settings. It is very important that the network specific fields be properly set up. For example, Facebook requires a Facebook App ID and specific event names for proper attribution.
For more information about Network Specific Fields, contact a Kochava account manager or network account manager.
A. Facebook Use Terms must be reviewed and accepted.